Once your order ships, you'll receive a tracking number via email. You can also track your order by logging into your account and viewing your order history.

Standard shipping takes 5-7 business days. Express shipping takes 2-3 business days. Next-day delivery is available for orders placed before 2 PM EST.

We offer a 30-day return policy for unused items in original packaging. Some items, like opened hair care products, cannot be returned for hygiene reasons.

Refunds are processed within 3-5 business days after we receive your return. The time it takes to appear in your account depends on your payment method.

Full ingredient lists are available on each product page under the "Ingredients" tab. We also include ingredient information on product packaging.

No, we are proudly cruelty-free. None of our products or ingredients are tested on animals.

While you can check out as a guest, creating an account allows you to track orders, save favorites, and earn rewards points.